Housing Attendant

Minor International; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group is looking for a dedicated professional responsible for maintaining cleanliness and order in public areas and guest rooms. The ideal candidate will have 23 years of experience in the field along with strong interpersonal skills and basic English speaking ability. You will also assist in training staff and ensuring overall guest satisfaction throughout service interactions. This full-time position is based in Abu Dhabi, with no option for remote work.

Qualifications

• 23 years of experience in the same field.
• Ability to maintain professionalism in all guest interactions.

Responsibilities

• Ensure cleanliness of all public areas at all times.
• Prepare rooms for new staff arrivals.
• Report maintenance requests to the Accommodation Manager.
• Maintain log books for borrowed cleaning and sports equipment.
• Conduct monthly inventory of supplies.

Skills

Basic English speaking

Good interpersonal skills

Job description

• Ensure that all public areas are properly cleaned at all times.
• Prepare all the rooms or beds for new arrival staff.
• Report all maintenance/repair requests to the Accommodation Manager/Supervisor.
• Maintain a log book for all cleaning materials/equipment borrowed by the team members.
• Maintain a log book for all sports equipment borrowed by the team members.
• Conduct monthly inventory of furnitures fixtures appliances linens cleaning materials etc. as applicable.
• Ensure that proper key controls are in place.
• Report any fire or safety hazard to Accommodation Manager/Supervisor.
• Follow and recommend measures to minimize all wastage of materials and amenities are used in the department.
• Working under the supervision of medical officer and report directly with any needful process to medical officer.
• Cleaning and maintaining the clinic premise in an orderly manner daily.
• Provide overall assistance to HR/Training as required.

Qualifications

23 years Experience in same field.

Basic English speaking

Good interpersonal skills

Additional Information

• Prompt and courteous delivery of all orders maintaining a positive image through all each guest contact and through cleanliness of guest areas.
• Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders
• During shift ensure that guests are satisfied by assisting with serving seating communication with kitchen and by striving to speak to all guests.
• Assist in maintaining a highly motivated and well trained staff
• Open and close shift in accordance with Managers Checklist.
• Train maintain and enforce all Anantara Service Standards
• Properly execute revenue and check control procedures on shift
• Maintain a safe and sanitary work environment for all Associates and guests
• Gather and implement all proper tools for running shifts (i.e. schedules floor plans reservations checks)
• Find solutions for problems such as call outs last minute bookings or any other daily problems that may arise.
• Be on the floor during entire meal period and ensure adequate coverage
• Ensure that only a quality product is being served
• Maintain proper Associate uniform standards
• Manage an effective repair and maintenance program through the use of work orders inspections etc.
• Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e. scheduling time adjustments etc.
• Assist any Associate in his/her job performance when required to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates
• Encourage problem solving by Associates through proper training and empowerment to ensure guest satisfaction.
• Establish effective communication with Associates to gain their trust and respect through his/her hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantaras Guarantee of Fair Treatment Policy
• Identify and recommend incentive programs new ideas and methods of operation

Remote Work

No

Employment Type

Fulltime