Housekeeping Team Lead: Growth & Training

AccorHotels Middle East; Dubai; On-site; AED 89,280 - 133,920; Full time

Benefits offered by this job

Discounted rates at Accor worldwide

Academy learning programs

Career growth opportunities

Job summary

AccorHotels Middle East invites applications for a Housekeeping Supervisor role in Dubai. The successful candidate will supervise Room Attendants, conduct daily briefings, and ensure the highest standards of cleanliness and presentation across guest rooms and corridors in a luxury property.

The role requires a university degree, at least 2 years in a similar five-star hotel position, and strong teamwork and communication skills.

Qualifications

• University degree in any field.
• Minimum 2 years in a similar role with a five-star hotel.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills.

Responsibilities

• Conducts daily briefing for Room Attendants.
• Inspects guest rooms, corridors and pantries daily to ensure high cleanliness standards.
• Conducts on-the-job training for all Room Attendants.
• Maintains effective employee relations.
• Checks and maintains equipment and machines used.
• Prepares work orders and coordinates with Engineering for follow-up.
• Oversee VIP room handling and special attention procedures.
• Attend daily briefings with Housekeeping leadership.
• Report issues to Housekeeper/ Security as needed.
• Ensure proper handover between shifts.
• Prepare discrepancy reports for Front Office.
• Conduct fumigation for rooms and floors.
• Ensure Do Not Disturb rooms are managed properly.
• Monitor flower arrangements and room presentation.
• Daily inspection of occupied and vacant rooms at 1300 hours.
• Oversee cleanliness, maintenance, and hygiene in guest areas.

Skills

Teamwork

Communication

Attention to detail

Education

University degree

Job description

AccorHotels Middle East invites applications for a Housekeeping Supervisor role in Dubai. The successful candidate will supervise Room Attendants, conduct daily briefings, and ensure the highest standards of cleanliness and presentation across guest rooms and corridors in a luxury property.

The role requires a university degree, at least 2 years in a similar five-star hotel position, and strong teamwork and communication skills.