Assistant Housekeeping Manager: Lead & Elevate Guest Rooms

SmartRecruiters, Inc.; Dubai; On-site; AED 134,000 - 201,000; Full time

Benefits offered by this job

Discounted Accor rates worldwide

Learning programs through academies

Career growth across the world

Job summary

Accor in Dubai seeks an experienced Assistant Housekeeping Manager to lead daily housekeeping operations, ensure high cleanliness standards and guest satisfaction. You will supervise staff, inspect rooms, manage inventory, and coordinate with Front Office for VIP arrivals.

The role requires a Diploma in Hotel Management, 4+ years in hospitality, strong MS Office skills, and leadership with English communication abilities.

Qualifications

• Qualification in Hotel Management with a diploma or equivalent certification.
• Minimum of 4 years of experience in a similar role within the hospitality industry.
• Strong proficiency in Microsoft Office, particularly Excel and Word.
• Excellent knowledge of hotel standards, business practices, and housekeeping operations.
• Outstanding leadership and team management skills.
• Exceptional communication and interpersonal abilities in English.
• Proven experience in staff training and development.
• Strong problem-solving and decision-making capabilities.
• Meticulous attention to detail and ability to multitask in a fast-paced environment.
• Knowledge of floral decoration, materials, fabrics, and flooring.
• Physical stamina to work across various hotel areas and respond to visual and auditory cues.
• Flexibility to work different shifts, including weekends and holidays.
• Familiarity with inventory management and budgeting processes.

Responsibilities

• Assist in managing daily housekeeping operations, including room inspections, public area cleanliness, and inventory control
• Collaborate with the Housekeeping Manager to develop and implement cleaning schedules and procedures
• Supervise and train housekeeping staff, ensuring adherence to hotel standards and safety protocols
• Conduct regular inspections of guest rooms, suites, and public areas to maintain quality standards
• Manage VIP arrivals and special requests, coordinating with the Front Office department
• Monitor and control inventory of cleaning supplies, linens, and guest amenities
• Implement and oversee maintenance and repair programs for guest rooms and public areas
• Assist in budget preparation and cost control measures
• Ensure compliance with health and safety regulations
• Respond promptly to guest inquiries and concerns, maintaining a high level of customer service
• Stay informed about industry trends and innovative cleaning techniques

Skills

Leadership

Team management

Communication

English pro

MS Office

Staff training

Attention to detail

Problem-solving

Multitasking

Education

Diploma in Hotel Management

Job description

Accor in Dubai seeks an experienced Assistant Housekeeping Manager to lead daily housekeeping operations, ensure high cleanliness standards and guest satisfaction. You will supervise staff, inspect rooms, manage inventory, and coordinate with Front Office for VIP arrivals.

The role requires a Diploma in Hotel Management, 4+ years in hospitality, strong MS Office skills, and leadership with English communication abilities.