Housekeeping Supervisor – Lead Guest Experience & Growth

SmartRecruiters, Inc.; Abu Dhabi; On-site; AED 25,000 - 30,000; Full time

Benefits offered by this job

Discounted hotel rates worldwide

Academy learning programs

Career growth across properties

Planet 21 CSR initiatives

Job summary

Accor hospitality group is seeking a Housekeeping Supervisor to elevate the guest journey at a property in Abu Dhabi. You will lead a dedicated team, ensure service standards are met, and handle guest concerns with a proactive, service-oriented approach.

The role emphasizes guest satisfaction, team leadership and collaboration with other departments to deliver a seamless stay in a fast-paced hotel environment.

Qualifications

• Service-focused mindset and guest service orientation.
• Experience in a leadership role.
• Experience with Opera or related system.
• Strong interpersonal and problem-solving abilities; leads by example.

Responsibilities

• Lead and supervise day-to-day housekeeping operations to maintain service standards.
• Handle guest concerns promptly to ensure memorable stays.
• Communicate priorities to the team daily to tailor service.

Skills

Service oriented

Leadership experience

Interpersonal skills

Problem solving

Tools

Opera PMS

Job description

Accor hospitality group is seeking a Housekeeping Supervisor to elevate the guest journey at a property in Abu Dhabi. You will lead a dedicated team, ensure service standards are met, and handle guest concerns with a proactive, service-oriented approach.

The role emphasizes guest satisfaction, team leadership and collaboration with other departments to deliver a seamless stay in a fast-paced hotel environment.