Housekeeping Clerk

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Abu Dhabi is seeking a dedicated individual for a full-time role. Responsibilities include managing room statuses, coordinating with various departments, and ensuring high standards of guest service. The ideal candidate will have strong communication skills and be able to handle multiple tasks efficiently. Maintain accuracy in record-keeping and adhere to hygiene and safety standards.

Responsibilities

• Report for duty punctually wearing the correct uniform and name tag at all times.
• Manage room status reports assignments and updates including VIP rooms and special requests.
• Coordinate with Front Office and Floor Supervisors regarding arrivals departures and room status.
• Handle telephone inquiries log messages and respond to requests from Royal Service promptly and politely.
• Maintain accurate records including logbooks lost and found items and filing systems.
• Monitor and control key distribution and pager assignments.
• Liaise with Engineering department regarding maintenance and out-of-order rooms.
• Inform security of any emergencies brought to Housekeeping's attention.
• Maintain high standards of personal hygiene and adhere to fire and safety rules.
• Foster good working relationships with colleagues superiors and other departments.

Skills

Excellent communication both written and verbal

Ability to handle multiple tasks simultaneously

Ability to prioritize responsibilities

Ability to resolve situations involving guest challenges

Excellent knowledge of Microsoft Word, Excel, PowerPoint and Internet usage

Job description

Responsibilities

• Report for duty punctually wearing the correct uniform and name tag at all times.
• Manage room status reports assignments and updates including VIP rooms and special requests.
• Coordinate with Front Office and Floor Supervisors regarding arrivals departures and room status.
• Handle telephone inquiries log messages and respond to requests from Royal Service promptly and politely.
• Maintain accurate records including logbooks lost and found items and filing systems.
• Monitor and control key distribution and pager assignments.
• Liaise with Engineering department regarding maintenance and out-of-order rooms.
• Inform security of any emergencies brought to Housekeepings attention.
• Maintain high standards of personal hygiene and adhere to fire and safety rules.
• Foster good working relationships with colleagues superiors and other departments.

Qualifications

• Excellent communication both written and verbal
• Ability to handle multiple tasks simultaneously
• Ability to prioritize responsibilities
• Ability to resolve situations involving guest challenges
• Excellent knowledge of Microsoft Word Excel Power point and Internet usage

Remote Work

No

Employment Type

Full-time