Hotel Sales Support Specialist

Accor Group; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Accor is seeking a Sales Coordinator to support the hotel sales office in Dubai, handling inquiries, coordinating appointments, updating client records and preparing commercial documents. The role requires strong organizational skills and proficiency in Microsoft Office and basic CRM systems.

You will collaborate with Reservations, Revenue, Finance, Marketing and Events to ensure accurate information and timely follow-ups. On-site, full-time position.

Qualifications

• Minimum 1 year of experience in sales administration, hotel coordination, reservations support, office administration or a similar role.
• Previous experience in hospitality preferred.
• Familiarity with administrative coordination and business correspondence.
• Experience maintaining organized records and managing multiple administrative activities.

Responsibilities

• Support the daily administrative operations of the hotel sales office.
• Receive and manage incoming sales inquiries via telephone and email.
• Coordinate appointments and maintain departmental schedules.
• Prepare client letters, quotations and commercial documents.
• Maintain accurate client and account information in the CRM system and filing records.
• Support sales reporting and activity tracking across departments.

Skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

CRM software

English communication

Tools

Hotel management system

Job description

Accor is seeking a Sales Coordinator to support the hotel sales office in Dubai, handling inquiries, coordinating appointments, updating client records and preparing commercial documents. The role requires strong organizational skills and proficiency in Microsoft Office and basic CRM systems.

You will collaborate with Reservations, Revenue, Finance, Marketing and Events to ensure accurate information and timely follow-ups. On-site, full-time position.