Hotel Sales & Coordination Specialist

Accorhotel; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Accorhotel in Dubai seeks a Hub for Sales Administration to coordinate the sales office, handle inquiries, and route leads to the right colleagues, contributing to a smooth commercial workflow.

The role requires precise records, reporting, and close collaboration with Reservations, Revenue, Finance, Marketing and Events, plus maintaining up-to-date collateral and rate sheets to support a fast-paced hospitality environment.

Qualifications

• At least 1 year in sales administration or related support role.
• Excellent attention to detail and ability to manage multiple priorities.
• Clear, professional English communication with a client-service mindset.
• Proficient MS Office; familiarity with CRM or hotel systems is a plus.
• Reliable handling of confidential client and business information.
• Collaborative and able to work with multiple departments and seniority levels.

Responsibilities

• Coordinate the sales office and manage inquiries, calls, emails, appointments, and lead routing.
• Maintain records by updating CRM entries, client profiles and sales activity logs.
• Support proposals and contracts by formatting quotations, letters, and documents.
• Prepare daily, weekly and monthly sales activity reports and account summaries.
• Track follow-ups with calendars, meeting minutes and action trackers.
• Facilitate internal communication with Reservations, Revenue, Finance, Marketing and Events.
• Keep collateral current; manage rate sheets, brochures, templates and shared folders.
• Support team logistics, arrange client hospitality, site-inspections and meeting rooms.

Skills

Sales administration

Hotel coordination

CRM

Attention to detail

Client service

Time management

Tools

MS Excel

MS Word

Outlook

PowerPoint

CRM systems

hotel systems

Job description

Accorhotel in Dubai seeks a Hub for Sales Administration to coordinate the sales office, handle inquiries, and route leads to the right colleagues, contributing to a smooth commercial workflow.

The role requires precise records, reporting, and close collaboration with Reservations, Revenue, Finance, Marketing and Events, plus maintaining up-to-date collateral and rate sheets to support a fast-paced hospitality environment.