Hotel Sales & Reservations Specialist

Park Hyatt; Abu Dhabi; On-site; AED 240,000 - 320,000; Full time

Job summary

Park Hyatt Abu Dhabi is seeking a Sales Coordinator to support the departmental operations in line with Hyatt’s standards. You will liaise with sales account managers on corporate and group matters and develop strong knowledge of Opera and Envision to manage reservations and space availability.

Strong hotel product knowledge and upselling abilities are expected to optimise bookings. You will ensure proper booking procedures for groups and attend site inspections to ensure quality service and

Qualifications

• Excellent interpersonal skills to deal effectively with business contacts.
• Good knowledge of MS Office and office software.
• Experience as Sales Coordinator; GCC region experience is a plus.

Responsibilities

• Liaise with sales account managers on corporate or group issues and activities, maintaining internal communication.
• Develop an excellent knowledge of Opera and Envision systems to check reservations, room types and function space availability.
• Utilize up-selling techniques to maximise room revenue.
• Ensure correct booking procedures for group room allocations, meeting setups, catering terms and contractual agreements.
• Attend and participate in site inspections.

Skills

Interpersonal skills

MS Office

Tools

Opera

Envision

Job description

Park Hyatt Abu Dhabi is seeking a Sales Coordinator to support the departmental operations in line with Hyatt’s standards. You will liaise with sales account managers on corporate and group matters and develop strong knowledge of Opera and Envision to manage reservations and space availability.

Strong hotel product knowledge and upselling abilities are expected to optimise bookings. You will ensure proper booking procedures for groups and attend site inspections to ensure quality service and