Hotel Front Desk Concierge & Guest Services

jobr.pro; Dubai; On-site; AED 55,800 - 78,120; Full time

Benefits offered by this job

Employee benefit card for discounted rates at Accor worldwide

Learning programs through our Academies

Opportunity to develop talent and grow within property

Job summary

Jobr.pro is seeking a dedicated Front Office Associate for a 4-5 star hotel in Dubai, UAE. The ideal candidate will manage check-ins and check-outs, handle guest queries, and ensure a seamless experience for our guests. Responsibilities include accurate record-keeping and collaborating with various departments to address guest requests.

A university degree in hotel management and previous experience in a similar role are essential. Candidates should have excellent customer service skills and be ready for a dynamic work environment.

Qualifications

• Minimum 1 year in a similar role in 4-5 star Hotel.
• Knowledge of hotel operations and guest services.

Responsibilities

• Register and process check in for all arrivals.
• Handle guest check outs efficiently and professionally.
• Resolve guests complaints and liaise with departments concerned.

Skills

Customer service

Conflict resolution

Cash handling

Education

University Degree in Hotel Management

Job description

Jobr.pro is seeking a dedicated Front Office Associate for a 4-5 star hotel in Dubai, UAE. The ideal candidate will manage check-ins and check-outs, handle guest queries, and ensure a seamless experience for our guests. Responsibilities include accurate record-keeping and collaborating with various departments to address guest requests.

A university degree in hotel management and previous experience in a similar role are essential. Candidates should have excellent customer service skills and be ready for a dynamic work environment.