Host Hostess - Gaming Marketing

Wynn Al Marjan Island; Dubai; On-site; AED 120,000 - 210,000; Full time

Benefits offered by this job

Healthcare package

Leave policy

Incentive programs

Job summary

Wynn Al Marjan Island is seeking a Host / Hostess – Gaming Marketing to join our luxury resort's marketing team in the UAE. You will manage guest relationships, coordinate reservations, and support promotions to deliver exceptional experiences.

The role requires 1–3 years in hospitality or guest relations, English fluency, and a polished demeanor. Evening/weekend availability and UAE market knowledge are highly valued.

Qualifications

• Bachelor's degree in Hospitality, Marketing, Business Administration, or related field (preferred).
• 1–3 years of experience in hospitality or guest relations, ideally in UAE.
• Fluency in English; Arabic or other regional languages valued.
• Strong interpersonal and communication skills.

Responsibilities

• Assist the Executive Host in managing relationships with assigned domestic guests.
• Coordinate guest reservations for accommodation, dining, entertainment, transportation, and special amenities.
• Support the execution of domestic marketing promotions, loyalty programs, and exclusive events.
• Maintain accurate guest records, preferences, and service requests in CRM and related systems.
• Provide frontline support to guests, handling inquiries and requests with professionalism and discretion.
• Collaborate with Gaming Marketing, VIP Services, and other resort departments to deliver seamless guest experiences.
• Monitor guest activity and provide updates to the Executive Host to support player development strategies.
• Uphold Wynn Resorts’ service standards, data privacy requirements, and UAE regulatory compliance.

Skills

Interpersonal communication

Guest relations

Professional demeanor

Microsoft Office

Education

Bachelor's degree in Hospitality/Marketing/Business

Tools

CRM systems

Hospitality software

Job description

Job Description:

About Wynn Al Marjan Island:

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About The Position

Wynn Al Marjan Island is currently seeking a Host / Hostess – Gaming Marketing to join the resort’s Gaming Marketing team.

Responsibilities

• Assist the Executive Host in managing relationships with assigned domestic guests, ensuring their needs and preferences are met.
• Coordinate guest reservations for accommodation, dining, entertainment, transportation, and special amenities.
• Support the execution of domestic marketing promotions, loyalty programs, and exclusive events.
• Maintain accurate guest records, preferences, and service requests in CRM and related systems.
• Provide frontline support to guests, handling inquiries and requests with professionalism and discretion.
• Collaborate with Gaming Marketing, VIP Services, and other resort departments to deliver seamless guest experiences.
• Monitor guest activity and provide updates to the Executive Host to support player development strategies.
• Uphold Wynn Resorts’ service standards, data privacy requirements, and UAE regulatory compliance.

About You

• Bachelor’s degree in Hospitality, Marketing, Business Administration, or related field (preferred).
• 1–3 years of experience in hospitality, luxury service, or guest relations, ideally within the UAE market.
• Strong interpersonal and communication skills with the ability to build rapport with guests.
• Proficiency in Microsoft Office Suite; experience with CRM or hospitality systems is an advantage.
• Fluency in English; proficiency in Arabic or other regional languages is highly valued.
• Professional, polished demeanor with a passion for luxury service and guest satisfaction.
• Flexibility to work evenings, weekends, and holidays as required by guests and business needs.

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.