Host / Hostess - Gaming Marketing

Wynnalmarjanisland; Ras al-Khaimah; On-site; AED 111,600 - 167,400; Full time

Benefits offered by this job

Healthcare package

Excellent leave policy

Incentive programs

Job summary

Wynn Al Marjan Island is seeking a Host / Hostess for their Gaming Marketing team. The role involves managing guest relationships, coordinating reservations, and supporting marketing promotions. Ideal candidates should have a Bachelor’s degree, 1–3 years of relevant experience, and strong communication skills. In addition, fluency in English and a polished demeanor are essential. Attractive benefits and salary in Dirhams are offered for this prestigious role in luxury hospitality.

Qualifications

• 1–3 years of experience in hospitality, luxury service, or guest relations, ideally within the UAE market.
• Professional, polished demeanor with a passion for luxury service and guest satisfaction.
• Fluency in English; proficiency in Arabic or other regional languages is highly valued.

Responsibilities

• Assist the Executive Host in managing relationships with assigned domestic guests.
• Coordinate guest reservations for all services.
• Support the execution of marketing promotions and loyalty programs.

Skills

Interpersonal skills

Communication skills

Luxury service experience

Flexibility

Education

Bachelor’s degree in Hospitality, Marketing, Business Administration

Tools

Microsoft Office Suite

CRM systems

Job description

About Wynn Al Marjan Island:

On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five‑star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About the Position:

Wynn Al Marjan Island is currently seeking a Host / Hostess – Gaming Marketing to join the resort’s Gaming Marketing team.

Primary duties and responsibilities:

• Assist the Executive Host in managing relationships with assigned domestic guests, ensuring their needs and preferences are met.
• Coordinate guest reservations for accommodation, dining, entertainment, transportation, and special amenities.
• Support the execution of domestic marketing promotions, loyalty programs, and exclusive events.
• Maintain accurate guest records, preferences, and service requests in CRM and related systems.
• Provide frontline support to guests, handling inquiries and requests with professionalism and discretion.
• Collaborate with Gaming Marketing, VIP Services, and other resort departments to deliver seamless guest experiences.
• Monitor guest activity and provide updates to the Executive Host to support player development strategies.
• Uphold Wynn Resorts’ service standards, data privacy requirements, and UAE regulatory compliance.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s degree in Hospitality, Marketing, Business Administration, or related field (preferred).
• 1–3 years of experience in hospitality, luxury service, or guest relations, ideally within the UAE market.
• Strong interpersonal and communication skills with the ability to build rapport with guests.
• Proficiency in Microsoft Office Suite; experience with CRM or hospitality systems is an advantage.
• Fluency in English; proficiency in Arabic or other regional languages is highly valued.
• Professional, polished demeanor with a passion for luxury service and guest satisfaction.
• Flexibility to work evenings, weekends, and holidays as required by guests and business needs.

Benefits:

We offer an attractive salary paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.