Director Player Development - International Marketing

Wynn Al Marjan Island; Dubai; On-site; AED 550,000 - 850,000; Full time

Benefits offered by this job

Healthcare package

Attractive leave policy

Performance incentives

Job summary

Wynn Al Marjan Island is seeking a Director Player Development to join the resort's International Marketing team in the UAE. The role focuses on driving VIP revenue, cultivating high-value relationships, and leading the executive host teams to deliver exceptional guest experiences.

The ideal candidate has 7-10+ years in gaming marketing with international VIP exposure, a business-related degree, and strong analytical capabilities to optimize player lifetime value.

Qualifications

• 7-10+ years experience in gaming marketing, player development, or business development.
• Leadership experience managing host teams preferred.
• Experience working with international VIP markets preferred.

Responsibilities

• Drive revenue growth from the WAMI region through strategic player development initiatives.
• Identify and cultivate new high-value guest relationships.
• Develop and implement market-specific acquisition and retention strategies.
• Monitor and grow gaming revenue through targeted VIP programs and events.
• Analyze player performance, trip value, and reinvestment levels to maximize profitability.
• Work closely with Marketing and Gaming teams to align promotional strategies.

Skills

Leadership

VIP management

CRM analytics

Market development

Team coaching

Interpersonal skills

Education

Bachelor's degree in Business, Hospitality, Marketing

Tools

CRM systems

Gaming management systems

Job description

Job Description

About Wynn Al Marjan Island

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About The Position

Wynn Al Marjan Island is currently seeking a Director Player Development to join the resort's International Marketing team.

The Primary Duties And Responsibilities Of This Role Are

Revenue Generation & Market Development

• Drive revenue growth from the WAMI region through strategic player development initiatives
• Identify and cultivate new high-value guest relationships
• Develop and implement market-specific acquisition and retention strategies
• Monitor and grow gaming revenue through targeted VIP programs and events
• Analyze player performance, trip value, and reinvestment levels to maximize profitability
• Work closely with Marketing and Gaming teams to align promotional strategies

VIP Player Development

• Build and maintain strong relationships with high-value guests and VIP players
• Oversee VIP service standards and personalized guest experiences
• Coordinate VIP events, hosted trips, and promotional activities
• Monitor guest satisfaction and ensure service excellence

Leadership & Team Development

• Lead, supervise, and manage the Executive Host and Host teams
• Recruit, train, mentor, and groom host talent for professional development
• Establish performance goals and revenue targets for the team
• Conduct regular coaching and performance reviews
• Foster a high-performance culture focused on revenue growth and guest engagement

Database & Player Management

• Utilize database marketing insights to identify high-potential players
• Track player metrics including ADT, theoretical value, visit frequency, and reinvestment
• Monitor host portfolios to ensure optimal player coverage and engagement
• Implement strategies to maximize player lifetime value

Operational & Strategic Collaboration

• Collaborate with Marketing, Gaming Operations, and Analytics teams
• Contribute to budgeting, forecasting, and strategic planning for the WAMI market
• Ensure compliance with all regulatory requirements and internal policies
• Provide regular performance reports to senior leadership

About You

The ideal candidate for this position will have the following experience and qualifications:

• 7-10+ year's experience in gaming marketing, player development, or business development
• Previous leadership experience managing host teams preferred
• Experience working with international VIP markets preferred
• Bachelor's degree in Business, Hospitality, Marketing, or related field preferred
• Strong ability to generate revenue and grow VIP player segments
• Deep understanding of player development and relationship management
• Strategic thinking and market development expertise
• Strong mentoring, coaching, and talent development skills
• Ability to inspire a high-performance culture
• Strong numeracy and analytical capability
• Experience using CRM and gaming management systems
• Ability to interpret database insights to drive player growth
• Exceptional interpersonal and networking skills
• Strong VIP relationship management capability
• Professional presence with high-value guests

About Wynn Al Marjan Island's Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.