Hospitality IT Intern - Hands-On Systems and Support

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 13,000 - 27,000; Full time

Job summary

Accor’s Pullman Dubai Jumeirah Lakes Towers – Hotel & Residence is seeking a proactive IT Intern to support daily IT operations across hotel departments in Dubai. You’ll help maintain systems, assist with network and security tasks, and gain hands-on experience in a hospitality tech environment.

The role suits fresh graduates or students pursuing IT-related degrees, with strong communication skills and a customer‑oriented mindset.

Qualifications

• Currently pursuing or recently completed a Diploma or Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• Basic knowledge of computer systems, networking, and IT support.
• Fresh graduates and students are encouraged to apply.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide daily IT support to hotel departments including Front Office, Finance, F&B, etc.
• Support and maintain hotel systems such as PMS & POS systems
• Maintain and monitor hotel Wi‑Fi and network connectivity for guests and staff
• Troubleshoot hardware and software issues including computers, printers, servers, switches, and mobile devices
• Manage user access, permissions, and passwords in accordance with hotel security policies
• Ensure regular system backups, updates, and antivirus protection
• Maintain IT asset inventory and software licensing records
• Support new system installations, upgrades, and hotel openings or renovations
• Provide basic IT assistance related to guest technology issues when required
• Ensure compliance with data protection, cybersecurity, and brand standards

Skills

Basic IT knowledge

Communication skills

English proficiency

Education

Diploma or Bachelor’s degree in IT/CS/Engineering

Tools

PMS & POS systems

Wi‑Fi networks

Job description

Accor’s Pullman Dubai Jumeirah Lakes Towers – Hotel & Residence is seeking a proactive IT Intern to support daily IT operations across hotel departments in Dubai. You’ll help maintain systems, assist with network and security tasks, and gain hands-on experience in a hospitality tech environment.

The role suits fresh graduates or students pursuing IT-related degrees, with strong communication skills and a customer‑oriented mindset.