I.T Intern

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 13,000 - 27,000; Full time

Job summary

Accor’s Pullman Dubai Jumeirah Lakes Towers – Hotel & Residence is seeking a proactive IT Intern to support daily IT operations across hotel departments in Dubai. You’ll help maintain systems, assist with network and security tasks, and gain hands-on experience in a hospitality tech environment.

The role suits fresh graduates or students pursuing IT-related degrees, with strong communication skills and a customer‑oriented mindset.

Qualifications

• Currently pursuing or recently completed a Diploma or Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• Basic knowledge of computer systems, networking, and IT support.
• Fresh graduates and students are encouraged to apply.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide daily IT support to hotel departments including Front Office, Finance, F&B, etc.
• Support and maintain hotel systems such as PMS & POS systems
• Maintain and monitor hotel Wi‑Fi and network connectivity for guests and staff
• Troubleshoot hardware and software issues including computers, printers, servers, switches, and mobile devices
• Manage user access, permissions, and passwords in accordance with hotel security policies
• Ensure regular system backups, updates, and antivirus protection
• Maintain IT asset inventory and software licensing records
• Support new system installations, upgrades, and hotel openings or renovations
• Provide basic IT assistance related to guest technology issues when required
• Ensure compliance with data protection, cybersecurity, and brand standards

Skills

Basic IT knowledge

Communication skills

English proficiency

Education

Diploma or Bachelor’s degree in IT/CS/Engineering

Tools

PMS & POS systems

Wi‑Fi networks

Job description

Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence is hiring through Hosco in Dubai.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

We are seeking a proactive & tech-savvy I. T Intern to join our team in Dubai, United Arab Emirates. As an I. T Intern, you will gain hands‑on experience in hotel I. T operations by assisting with maintaining all hotel information technology systems to ensure smooth daily operations, excellent guest experience, and securing handling of data while developing practical IT and problem‑solving skills.

Responsibilities

• Provide daily IT support to hotel departments including Front Office, Finance, F&B, etc.
• Support and maintain hotel systems such as PMS & POS systems
• Maintain and monitor hotel Wi‑Fi and network connectivity for both guests and staff
• Troubleshoot hardware and software issues including computers, printers, servers, switches, and mobile devices
• Manage user access, permissions, and passwords in accordance with hotel security policies
• Ensure regular system backups, updates, and antivirus protection
• Maintain IT asset inventory and software licensing records
• Support new system installations, upgrades, and hotel openings or renovations
• Provide basic IT assistance related to guest technology issues when required
• Ensure compliance with data protection, cybersecurity, and brand standards

Qualifications

• Currently pursuing or recently completed a Diploma or Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field, or a related field.
• Basic knowledge of computer systems, networking, and IT support.
• Fresh graduates and students seeking practical industry experience are encouraged to apply.
• Excellent communication and interpersonal skills
• Proficient in English (verbal and written); additional languages are a plus
• Warm, outgoing, and service-oriented personality
• Ability to work under pressure and in a fast‑paced environment
• Flexible to work in shifts, including weekends and public holidays
• Passion for hospitality and creating memorable guest experiences
• Adaptability to work in a multicultural environment
• Attention to detail and ability to multitask efficiently
• Additional Language is an added advantage.

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Please see the full vacancy for the benefits offered by Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence.