Hospitality IT Coordinator: Secure Ops & Guest Tech Support

IHG Hotels & Resorts; Dubai; On-site; AED 66,960 - 100,440; Full time

Benefits offered by this job

Competitive salary

Career progression opportunities

Employee discounts

Job summary

IHG Hotels & Resorts is seeking an IT Coordinator for voco Hotels in Dubai. The ideal candidate will maintain the hotel’s IT systems, ensuring efficient operations and exceptional guest experiences.

The role encompasses hardware management, cybersecurity, and support for staff across various departments. A diploma in IT and relevant experience in hospitality are required. Join us for competitive benefits and a vibrant work culture.

Qualifications

• At least 1 year of experience in IT operations, preferably in the hospitality industry.
• Proficiency in networking, database systems, and operating systems (Windows, LAN/WAN, POS).
• Strong troubleshooting, analytical, and problem-solving abilities.

Responsibilities

• Manage installation, configuration, and maintenance of hotel IT systems.
• Monitor system performance and troubleshoot issues.
• Oversee network security and implement protection protocols.

Skills

Network Administration

Hardware & Software Troubleshooting

Data Security / PCI DSS Compliance

System Maintenance & Backup

Technical Support & Documentation

Problem Solving & Team Collaboration

Education

Diploma or vocational certificate in Computer Science, Information Technology, or a related field

Job description

IHG Hotels & Resorts is seeking an IT Coordinator for voco Hotels in Dubai. The ideal candidate will maintain the hotel’s IT systems, ensuring efficient operations and exceptional guest experiences.

The role encompasses hardware management, cybersecurity, and support for staff across various departments. A diploma in IT and relevant experience in hospitality are required. Join us for competitive benefits and a vibrant work culture.