Healthcare Administrative & Patient Services Specialist

GluCare; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A healthcare provider in Dubai is seeking a healthcare coordinator to manage patient appointments, update medical records, and provide administrative support. The ideal candidate will have a diploma or degree in healthcare administration, at least 2 years of experience in a healthcare setting, and strong communication and organisational skills. Proficiency in healthcare management systems and MS Office Suite is required. This role offers an opportunity to contribute to quality improvement initiatives within the clinic.

Qualifications

• Minimum 2 years of experience in a similar role, preferably in a healthcare setting.
• Familiarity with medical terminology and clinic workflows.

Responsibilities

• Schedule and manage patient appointments effectively.
• Maintain and update patient records in compliance with clinic policies.
• Assist physicians with administrative tasks and manage correspondence.
• Monitor daily schedules and coordinate with other departments.
• Support quality improvement initiatives to enhance patient satisfaction.

Skills

Excellent communication skills

Strong organizational abilities

Ability to multitask

Attention to detail

Education

Diploma or degree in healthcare administration

Certification in medical administration

Tools

Healthcare management systems (EMR/EHR software)

MS Office Suite (Word, Excel, Outlook)

Job description

A healthcare provider in Dubai is seeking a healthcare coordinator to manage patient appointments, update medical records, and provide administrative support. The ideal candidate will have a diploma or degree in healthcare administration, at least 2 years of experience in a healthcare setting, and strong communication and organisational skills. Proficiency in healthcare management systems and MS Office Suite is required. This role offers an opportunity to contribute to quality improvement initiatives within the clinic.