Head of User Research — Shape Fintech UX in Dubai

MEX Group; Dubai; On-site; AED 279,000 - 502,200; Full time

Job summary

MEX Group in Dubai is looking for a Head of User Research to lead efforts in understanding customer needs and preferences in the fintech space. This role involves conducting user research studies, synthesizing feedback, and generating insights for both product and marketing teams. The candidate should have a strong background in user research and excellent communication skills. The position offers the opportunity to influence key decisions and build the research function from the ground up. Visa sponsorship is available for this role.

Qualifications

• Strong background in user research for consumer products.
• Ability to translate research into actionable product recommendations.
• Experience organizing feedback from multiple channels into insights.

Responsibilities

• Design and conduct user research studies for product development.
• Test prototypes and features with users throughout the development process.
• Organize and synthesize customer feedback from all sources.

Skills

User research for consumer products

Qualitative research methods

Quantitative research methods

Usability testing

Communication skills

Job description

MEX Group in Dubai is looking for a Head of User Research to lead efforts in understanding customer needs and preferences in the fintech space. This role involves conducting user research studies, synthesizing feedback, and generating insights for both product and marketing teams. The candidate should have a strong background in user research and excellent communication skills. The position offers the opportunity to influence key decisions and build the research function from the ground up. Visa sponsorship is available for this role.