Senior UX Researcher

Skatch; Abu Dhabi; Sur place; AED 180 000 - 300 000; Plein temps

Résumé du poste

Abu Dhabi Islamic Bank is seeking a User Research professional to plan and execute qualitative and quantitative studies. You will collaborate with UX designers, product managers, and developers to uncover user insights and reduce pain points.

The role focuses on personas, journey maps, and presenting findings to stakeholders, with a goal of measurable UX improvements over time.

Qualifications

• Experience at consumer-focused product companies delivering strong user experiences.
• Excellent English communication; analytical and problem-solving ability.
• Experience acquiring user feedback through usability studies, user research and A/B tests.
• Experience in a dynamic design process guided by customer data.
• Strong time management and self-direction.

Responsabilités

• Develop and execute user research plans aligned with project goals.
• Conduct qualitative and quantitative research: interviews, surveys, usability testing, field studies.
• Analyze research data to extract user insights and pain points.
• Create user personas and journey maps for design and development teams.
• Collaborate with UX designers, product managers and developers.
• Present research findings and recommendations to stakeholders at all levels.
• Measure UX improvements over time and contribute to UX benchmarking.

Connaissances

User research

English communication

Analytical thinking

A/B testing

Time management

Self-direction

Outils

Personas

Journey mapping

Usability testing

Description du poste

Responsibilities

• Develop and execute user research plans aligned with project goals
• Conduct qualitative and quantitative research: interviews, surveys, usability testing, field studies
• Analyze research data to extract user insights and pain points
• Create user personas and journey maps for design and development teams
• Collaborate with UX designers, product managers and developers
• Present research findings and recommendations to stakeholders at all levels
• Measure UX improvements over time and contribute to UX benchmarking

Requirements

• Experience at consumer-focused product companies delivering strong user experiences
• Excellent English communication skills; analytical and problem-solving ability
• Experience acquiring user feedback through usability studies, user research and A/B tests
• Experience in a dynamic design process guided by customer data
• Strong time management and self-direction

Preferred Qualifications

• Arabic language skills

About the Company

Abu Dhabi Islamic Bank is a leading Islamic financial institution in the UAE.