Senior UX Researcher

ADIB; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

ADIB is seeking a UX Researcher to plan and run studies that inform product decisions across consumer platforms. You will gather qualitative and quantitative data, synthesize insights, and translate findings into personas, journey maps, and concrete recommendations.

Collaborating with UX designers, product managers and engineers, you will help shape user experiences with a strong emphasis on data-driven improvement and benchmarking across projects.

Qualifications

• Experience at consumer-focused product companies delivering strong user experiences.
• Excellent English communication skills; analytical and problem-solving ability.
• Experience acquiring user feedback through usability studies, user research and A/B tests.
• Experience in a dynamic design process guided by customer data.
• Strong time management and self-direction.

Responsibilities

• Develop and execute user research plans aligned with project goals.
• Conduct qualitative and quantitative research: interviews, surveys, usability testing, field studies.
• Analyze research data to extract user insights and pain points.
• Create user personas and journey maps for design and development teams.
• Collaborate with UX designers, product managers and developers.
• Present research findings and recommendations to stakeholders at all levels.
• Measure UX improvements over time and contribute to UX benchmarking.

Skills

User research

Qualitative analysis

Quantitative analysis

English communication

Problem solving

Time management

Self-direction

Stakeholder collaboration

Job description

Responsibilities

• Develop and execute user research plans aligned with project goals
• Conduct qualitative and quantitative research: interviews, surveys, usability testing, field studies
• Analyze research data to extract user insights and pain points
• Create user personas and journey maps for design and development teams
• Collaborate with UX designers, product managers and developers
• Present research findings and recommendations to stakeholders at all levels
• Measure UX improvements over time and contribute to UX benchmarking

Requirements

• Experience at consumer-focused product companies delivering strong user experiences
• Excellent English communication skills; analytical and problem-solving ability
• Experience acquiring user feedback through usability studies, user research and A/B tests
• Experience in a dynamic design process guided by customer data
• Strong time management and self-direction

Preferred Qualifications

• Arabic language skills

About the Company

• Abu Dhabi Islamic Bank is a leading Islamic financial institution in the UAE.