Head of Seller Services — UAE Marketplace Growth

Amazon Inc.; Dubai; Sur place; AED 45 000 - 65 000; Plein temps

Résumé du poste

Amazon UAE is seeking a Head of Seller Services in Dubai to drive third‑party marketplace growth and partner success. You will lead a high‑performing team focused on seller acquisition, account development, and program execution across UAE, with full P&L responsibility.

The role requires extensive experience in e‑commerce, strategic partnerships, and leadership, along with strong analytical and negotiation skills.

Qualifications

• Bachelor’s degree or equivalent.
• 7+ years of experience in business development, sales, sales engineering, strategic partnerships, or related commercial discipline.
• Experience within technology, internet, digital platforms, e‑commerce, or online marketplaces preferred.

Responsabilités

• Lead and develop a team responsible for seller acquisition, account growth, and marketplace business development.
• Establish clear commercial goals, performance expectations, and development plans for direct and indirect reports.
• Build a qualified pipeline of new sellers, brands, and commercial partners for Amazon’s UAE marketplace.
• Develop lead-generation strategies to increase the number and quality of active selling partners.
• Support existing sellers in scaling their product selection, sales, operational capability, and customer reach.
• Own the profit and loss performance of the assigned seller services program and business area.
• Develop annual and quarterly plans covering revenue growth, seller acquisition, selection expansion, investment, and operational priorities.
• Monitor industry trends, competitive activity, and changing customer needs across e‑commerce and digital retail.
• Convert market intelligence into new seller programs, commercial opportunities, and business recommendations.
• Build trusted relationships with leading brands, distributors, and SMEs.
• Negotiate mutually beneficial agreements that expand product availability and improve the Amazon customer experience.
• Help partners understand Amazon’s commercial proposition and required actions to succeed online.
• Encourage sellers to provide stronger product content, competitive offers, inventory, and high service standards.
• Identify opportunities to feature additional products, brands, and compelling content on the marketplace.
• Become the subject matter expert for assigned seller services programs and marketplace growth priorities.
• Analyze seller performance, customer behavior, financial results, and marketplace trends.
• Use data to identify growth barriers and develop practical actions to improve business performance.
• Gather structured seller feedback and identify recurring challenges affecting third‑party partners.
• Work with product, technology, operations, finance, marketing, and support teams to improve seller‑facing systems and processes.
• Identify global best practices through Amazon’s international network and adapt relevant solutions for UAE customers and sellers.
• Lead cross‑functional initiatives that materially increase seller growth, product selection, and customer value.
• Manage project timelines, stakeholder expectations, risks, dependencies, and performance reporting.
• Present business plans, analytical findings, commercial results, and strategic recommendations to senior leadership.
• Maintain strong communication with internal teams and external partners while ensuring commitments are delivered on schedule.

Connaissances

Seller services

Business development

Seller acquisition

Marketplace growth

E‑commerce strategy

Sales leadership

Team management

Account development

Strategic partnerships

Brand negotiations

Lead generation

Profit and loss management

Business planning

Commercial strategy

Seller engagement

Product selection growth

Marketplace operations

Customer experience

Industry analysis

Competitive intelligence

Program management

Cross‑functional leadership

Data analysis

Advanced Microsoft Excel

Database analysis

Performance reporting

Stakeholder management

Process improvement

Sales engineering

Senior leadership presentations

Formation

Bachelor's degree or equivalent

Description du poste

Amazon UAE is seeking a Head of Seller Services in Dubai to drive third‑party marketplace growth and partner success. You will lead a high‑performing team focused on seller acquisition, account development, and program execution across UAE, with full P&L responsibility.

The role requires extensive experience in e‑commerce, strategic partnerships, and leadership, along with strong analytical and negotiation skills.