Head of Client Services & Operations, Corporate Banking

First Abu Dhabi Bank; Dubai; On-site; AED 200,000 - 250,000; Full time

Job summary

A leading financial institution in Dubai is seeking a Client Services Manager to oversee the Corporate Investment & Commercial Banking team. This role involves enhancing client experiences, managing team performance, and ensuring compliance with banking operations. The ideal candidate should have a degree in commerce or banking along with a minimum of 8 years of banking operations experience. Successful candidates will also possess excellent communication and analytical skills, and the ability to work in a fast-paced environment.

Qualifications

• Minimum 8 years experience in a Bank with an exposure to Banking Operations.
• Knowledge of key Banking Operational functions and processes.
• Familiar with Banking Law and customs.

Responsibilities

• Manage and lead the Client Services Team in Corporate Investment Banking.
• Ensure compliance to policies and provide operational support.
• Enhance client experience and drive customer service excellence.

Skills

Excellent communication skills

Analytical skills

Problem-solving

People management

Attention to detail

Education

University Degree in Commerce or Banking

Job description

A leading financial institution in Dubai is seeking a Client Services Manager to oversee the Corporate Investment & Commercial Banking team. This role involves enhancing client experiences, managing team performance, and ensuring compliance with banking operations. The ideal candidate should have a degree in commerce or banking along with a minimum of 8 years of banking operations experience. Successful candidates will also possess excellent communication and analytical skills, and the ability to work in a fast-paced environment.