Guest Success & Revenue Executive

St. Regis Hotels & Resorts; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

St. Regis Hotels & Resorts in Abu Dhabi (Saadiyat Island) seeks a Guest Services Associate for its Sales & Marketing team. You will handle guest calls, reservations, and requests, and you will use sales techniques to maximize revenue while maintaining guest loyalty.

The role requires a high school diploma and at least 2 years of related work experience. You will support management, uphold brand standards, and deliver exceptional service in a luxury environment.

Qualifications

• High school diploma or GED required.
• At least 2 years of related work experience preferred.
• Familiarity with sales techniques and guest service is a plus.

Responsibilities

• Handle guest calls, requests, and reservations to maximize revenue and loyalty.
• Use sales techniques to upsell services and enhance guest experience.
• Collaborate with Sales & Marketing and other departments to support guest needs.
• Assist management in training and maintaining brand standards and confidentiality.

Skills

Customer service

Upselling

Sales skills

Education

High school diploma or GED

Job description

St. Regis Hotels & Resorts in Abu Dhabi (Saadiyat Island) seeks a Guest Services Associate for its Sales & Marketing team. You will handle guest calls, reservations, and requests, and you will use sales techniques to maximize revenue while maintaining guest loyalty.

The role requires a high school diploma and at least 2 years of related work experience. You will support management, uphold brand standards, and deliver exceptional service in a luxury environment.