Luxury Guest Experience Specialist

St. Regis Hotels & Resorts; Abu Dhabi; On-site; AED 40,000 - 70,000; Full time

Job summary

St. Regis Hotels & Resorts in Abu Dhabi is seeking a Guest Experience Expert to deliver outstanding service throughout the guest stay. You will engage guests, handle requests, and ensure smooth check-in/check-out while maintaining the brand's standards and personal appearance.

Ideal candidates bring a high school diploma and at least 2 years in luxury hotels, with a proactive, professional approach to operations and guest engagement in a fast-paced environment.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: 2 years in luxury hotels.
• License or Certification: None.

Responsibilities

• Process operational needs and guest requests as part of daily tasks.
• Complete reports and document activities for shift handovers.
• Share highlights of the local area to guests and guide on amenities.
• Maintain professional appearance, confidentiality, and adherence to policies.

Education

High school diploma or GED equivalent

Job description

St. Regis Hotels & Resorts in Abu Dhabi is seeking a Guest Experience Expert to deliver outstanding service throughout the guest stay. You will engage guests, handle requests, and ensure smooth check-in/check-out while maintaining the brand's standards and personal appearance.

Ideal candidates bring a high school diploma and at least 2 years in luxury hotels, with a proactive, professional approach to operations and guest engagement in a fast-paced environment.