Guest Arrival & Experience Specialist

Tanqeeb; Abu Dhabi; On-site; AED 70,000 - 110,000; Full time

Job summary

St. Regis Hotels & Resorts in Abu Dhabi is seeking a Guest Arrival Expert to welcome guests and guide them through the arrival and departure experience. You will manage on-site operations, respond to guest requests, and share local highlights while upholding safety, confidentiality, and professional appearance.

The role emphasizes hands-on involvement and delivering bespoke service within a luxury hotel environment.

Qualifications

• High school diploma or GED required.
• No related work experience requested.
• No supervisory experience required.

Responsibilities

• Guide guests through arrival and departure experiences.
• Address guest requests and process operational needs.
• Complete reports and share highlights of the local area.
• Maintain confidentiality and uphold safety and quality standards.

Education

High school diploma or GED

Job description

St. Regis Hotels & Resorts in Abu Dhabi is seeking a Guest Arrival Expert to welcome guests and guide them through the arrival and departure experience. You will manage on-site operations, respond to guest requests, and share local highlights while upholding safety, confidentiality, and professional appearance.

The role emphasizes hands-on involvement and delivering bespoke service within a luxury hotel environment.