Guest Services Officer - Front Office

Park Hyatt Aviara; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Hyatt Hotels Corporation invites applications for the role of Guest Services Officer - Front Office. You will help ensure a warm, seamless reception experience and contribute to the smooth operation of the Rooms Division.

The ideal candidate has good customer service, strong communication and interpersonal skills, with hospitality operations experience. Minimum 2 years in hotel operations preferred. This role supports professional presentation and teamwork, with an emphasis on guest satisfaction.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Provide an excellent and consistent level of service to customers.
• Contribute to the smooth and efficient running of the Reception within the Rooms Division.

Skills

Customer service

Communications

Interpersonal skills

Education

Hospitality or Tourism management degree/diploma

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

Our family is always growing. Want to be in the know?