Guest Experience Lead — Front Office (Hawaii)

Hyatt Hotels Corporation; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Hyatt Hotels Corporation invites applications for the role of Guest Services Officer - Front Office. You will help ensure a warm, seamless reception experience and contribute to the smooth operation of the Rooms Division.

The ideal candidate has good customer service, strong communication and interpersonal skills, with hospitality operations experience. Minimum 2 years in hotel operations preferred. This role supports professional presentation and teamwork, with an emphasis on guest satisfaction.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Provide an excellent and consistent level of service to customers.
• Contribute to the smooth and efficient running of the Reception within the Rooms Division.

Skills

Customer service

Communications

Interpersonal skills

Education

Hospitality or Tourism management degree/diploma

Job description

Hyatt Hotels Corporation invites applications for the role of Guest Services Officer - Front Office. You will help ensure a warm, seamless reception experience and contribute to the smooth operation of the Rooms Division.

The ideal candidate has good customer service, strong communication and interpersonal skills, with hospitality operations experience. Minimum 2 years in hotel operations preferred. This role supports professional presentation and teamwork, with an emphasis on guest satisfaction.