Guest Services Officer

hyatt; Dubai; On-site; AED 39,000 - 56,000; Full time

Job summary

Hyatt is seeking a Guest Services Officer to ensure an excellent and consistent level of service for guests and to support the smooth operation of the Reception/Front Desk within the Rooms Division.

The ideal candidate has a hospitality-related degree or diploma and a minimum of two years of hotel operations experience, with strong customer service and communication skills.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years' work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Provide an excellent and consistent level of service to guests.
• Contribute to the smooth and efficient running of the Reception/Front Desk within the Rooms Division.

Skills

Excellent customer service

Interpersonal skills

Communications skills

Education

Hospitality diploma or degree

Job description

You will be responsible to provide an excellent and consistent level of service to your guests.

The Guest Services Officer is responsible to contribute to the smooth and efficient running of the Reception/ Front Desk within the Rooms Division.

Ideally with a relevant degree or diploma in Hospitality or Tourism management.

Minimum 2 years' work experience hotel operations.

Good customer service, communications and interpersonal skills are a must.