Assistant Manager - Reservations

Andaz Dubai The Palm; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

Andaz Dubai The Palm is seeking an Assistant Manager - Reservations to uphold an excellent and consistent level of service for guests. You will help ensure the smooth running of the Reception within the Rooms Division, coordinating with other teams to enhance guest satisfaction.

The role requires a hospitality-focused background, strong communication skills, and a proactive approach to guest relations in a luxury hotel setting in Dubai.

Qualifications

• Ideally a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 3 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are essential.

Responsibilities

• Maintain excellent service standards for Reservations and Reception.
• Support smooth operation of the Rooms Division.
• Collaborate with other departments to ensure guest satisfaction.

Education

Diploma in Hospitality Management

Job description

You will be responsible to provide an excellent and consistent level of service to your customers. The Assistant Manager - Reservations is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.

Qualifications:

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 3 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.