Guest Services Duty Manager

The Luxury Collection; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

The Luxury Collection in Dubai is seeking a Non-Management Front Desk professional for a full-time role at our luxury property. You will process guest check-ins, verify identities and payment, issue room keys, and balance daily cash and reports.

Ideal candidates have at least 1 year of related experience, a high school diploma, and some supervisory exposure. The role emphasizes service excellence, teamwork, and adherence to Marriott standards in a dynamic hospitality environment.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

Responsibilities

• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
• Balance and drop receipts; complete cashier and closing reports.
• Assist management in training, evaluating, counseling, motivating and coaching employees.

Education

High school diploma or G.E.D. equivalent

Job description

The Luxury Collection in Dubai is seeking a Non-Management Front Desk professional for a full-time role at our luxury property. You will process guest check-ins, verify identities and payment, issue room keys, and balance daily cash and reports.

Ideal candidates have at least 1 year of related experience, a high school diploma, and some supervisory exposure. The role emphasizes service excellence, teamwork, and adherence to Marriott standards in a dynamic hospitality environment.