Senior Guest Services Host | Luxury Hotel Check-In Leader

The Luxury Collection; Dubai; On-site; AED 56,000 - 78,000; Full time

Job summary

The Luxury Collection is seeking a Front Desk/Guest Services professional at our Dubai location. You will process guest check-ins, verify identities and payments, assign rooms, issue room keys, and prepare daily cashier reports.

You will also assist guests with directions and inquiries while upholding brand standards. Ideal candidates will have at least 1 year of related experience, strong communication skills, and a background in supervisory roles.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsibilities

• Process guest check-ins and assign rooms with keys.
• Verify guest identity and form of payment.
• Prepare cashier and closing reports; balance cash.
• Provide directions and information; assist guests with needs.

Skills

Customer service

Communication

Supervisory experience

Education

High school diploma or GED

Job description

The Luxury Collection is seeking a Front Desk/Guest Services professional at our Dubai location. You will process guest check-ins, verify identities and payments, assign rooms, issue room keys, and prepare daily cashier reports.

You will also assist guests with directions and inquiries while upholding brand standards. Ideal candidates will have at least 1 year of related experience, strong communication skills, and a background in supervisory roles.