Guest Reservations Specialist

Millennium Hotels and Resorts; Abu Dhabi; Vor Ort; AED 67.000 - 112.000; Vollzeit

Zusammenfassung

Millennium Hotels and Resorts in Abu Dhabi seeks a Reservations Agent to be the first point of contact for guests making room reservations. You will handle inquiries via phone, email and online platforms, providing accurate information on availability, rates and hotel amenities.

You will process reservations efficiently, verify guest details and payments, and promote offers and packages to enhance the guest experience.

Aufgaben

• Assist guests in making room reservations through phone, email and online platforms.
• Provide information about room availability, rates and hotel amenities.
• Ensure accurate and efficient processing of guest reservations.
• Verify guest information and payment details to confirm reservations.
• Promote special offers, packages and discounts to enhance guest experience.
• Maintain up-to-date knowledge of hotel policies, procedures and room types.
• Collaborate with reservations team to manage inventory.

Jobbeschreibung

Millennium Hotels and Resorts in Abu Dhabi seeks a Reservations Agent to be the first point of contact for guests making room reservations. You will handle inquiries via phone, email and online platforms, providing accurate information on availability, rates and hotel amenities.

You will process reservations efficiently, verify guest details and payments, and promote offers and packages to enhance the guest experience.