Guest-Focused Server: Elevate Dining with Upsell Skills

Rotana Hotels; Dubai; On-site; AED 28,000 - 45,000; Full time

Job summary

Rotana Hotels in Dubai is seeking dynamic Waiter/Waitress professionals to advance their careers by delivering exemplary service and creating memorable dining experiences. You will greet, seat, and serve guests in a professional, discreet, and personalized manner while maintaining the highest standards of hospitality.

You will acquire in-depth knowledge of the menu, ensure quality, manage mis-en-place and service flow, uphold hygiene standards, and actively use upselling techniques to enhance

Qualifications

• Dynamic and self-motivated Food & Beverage professional.

Responsibilities

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

Job description

Rotana Hotels in Dubai is seeking dynamic Waiter/Waitress professionals to advance their careers by delivering exemplary service and creating memorable dining experiences. You will greet, seat, and serve guests in a professional, discreet, and personalized manner while maintaining the highest standards of hospitality.

You will acquire in-depth knowledge of the menu, ensure quality, manage mis-en-place and service flow, uphold hygiene standards, and actively use upselling techniques to enhance