Guest Experience Supervisor – Concierge

Le Méridien Hotels & Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Le Méridien Dubai is seeking an attentive front desk professional to manage guest check-ins, verify payment methods, and assign rooms. You will maintain guest records, operate POS systems, and ensure a smooth arrival experience for each guest.

The role requires accuracy in billing, daily report preparation, and collaboration with team members to meet guest needs while upholding brand standards.

Qualifications

• High school diploma or GED equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Process guest check-ins, verify identity and payment details.
• Set up accurate guest accounts and issue room keys.
• Balance cashier reports and handle end-of-shift cash/receipts.
• Assist with training and coaching of staff as needed.

Skills

Guest service

Cash handling

POS systems

Education

High school diploma or GED

Tools

POS systems

Cash register

Job description

Le Méridien Dubai is seeking an attentive front desk professional to manage guest check-ins, verify payment methods, and assign rooms. You will maintain guest records, operate POS systems, and ensure a smooth arrival experience for each guest.

The role requires accuracy in billing, daily report preparation, and collaboration with team members to meet guest needs while upholding brand standards.