Guest Experience Host - Food & Beverage

Southern Sun Abu Dhabi; Abu Dhabi; On-site; AED 34,000 - 55,000; Full time

Job summary

Southern Sun Abu Dhabi is seeking friendly Hostesses to join our hospitality team. You will greet guests, seat patrons, assist with reservations, and uphold high service standards in a dynamic hotel setting.

Ideal candidates will have a passion for guest experience, be able to work as part of a team or individually, and maintain a positive, professional demeanor in a fast-paced environment.

Responsibilities

• Manage all tasks of service preparation, including meetings, briefings, promotion specs, menus, wine lists, and operating equipment
• Access and interpret environmental, hygiene and safety policies and legislative requirements for efficient implementation
• Fulfil service requirements promptly and with a positive approach
• Build a competent and motivated team across all departments through effective communications, and confident and caring leadership
• Work as part of a team or individually to deliver high quality standards
• Ensure excellent customer service levels are maintained when engaging with guest and seeing to the guest requests & reservation systems
• Greet & seat guest as well as handle their complaints

Job description

Southern Sun Abu Dhabi is seeking friendly Hostesses to join our hospitality team. You will greet guests, seat patrons, assist with reservations, and uphold high service standards in a dynamic hotel setting.

Ideal candidates will have a passion for guest experience, be able to work as part of a team or individually, and maintain a positive, professional demeanor in a fast-paced environment.