Luxury Hotel F&B Host — Guest Experience & Reservations

1st-jobs.com; Abu Dhabi; Sur place; AED 33 000 - 67 000; Plein temps

Avantages offerts par ce poste

Upselling Commission

Duty Meals Provided

Transportation Provided

Medical & Life Insurance provided

Housing Provided

Flight ticket Provided

Résumé du poste

Luxury Hotel in Abu Dhabi is seeking a Hostess to be the first point of interaction for guests. You will welcome guests, provide accurate wait times, and guide them to dining or bar areas to ensure an enjoyable experience.

The role requires strong organizational and people skills, a dedication to exceptional customer service, and the ability to work flexible shifts across holidays and weekends. Experience in hospitality is preferred.

Qualifications

• High school education is a must for this role.
• Certification in Hospitality will be preferred.
• Earlier work experience as a Hostess or Waitress in a reputable Hotel/Restaurant.
• Knowledge of restaurant protocol.
• Understanding of health and safety guidelines.
• Know-how in handling reservations.
• Willingness to work in shifts, on holidays, nights, and weekends.
• Pleasant personality with good customer service skills.

Responsabilités

• Welcome guests
• Provide precise interval times and monitor the waiting lists
• Answer the phones and manage the reservations
• Assist guests to allocated dining or bar areas and provide them a pleasing dining experience
• Keep a track of which tables have placed their orders
• Synchronize with interval staff about existing seating options
• Keep the reception area clean. Coordinate with the janitorial staff for the same
• Provide extra attention to guests like children or senior citizens
• Answer inbound calls and address guest queries
• Support wait staff as required

Connaissances

Customer service

Hospitality knowledge

Reservations handling

Guest interaction

Formation

High school education

Description du poste

Luxury Hotel in Abu Dhabi is seeking a Hostess to be the first point of interaction for guests. You will welcome guests, provide accurate wait times, and guide them to dining or bar areas to ensure an enjoyable experience.

The role requires strong organizational and people skills, a dedication to exceptional customer service, and the ability to work flexible shifts across holidays and weekends. Experience in hospitality is preferred.