Luxury F&B Hostess — Guest Experience Champion

Kimpton Hotels & Restaurants; United Arab Emirates; On-site; AED 50,000 - 73,000; Full time

Job summary

InterContinental Abu Dhabi is seeking a warm, polished F&B Hostess to join our all-day dining team. You will be the first welcome point for guests, manage seating, reservations, and coordinate with the service and kitchen to ensure a seamless dining experience.

This role requires excellent English communication, a polished presentation, and the ability to anticipate guest needs in a luxury hotel setting. Shifts include weekends and holidays.

Qualifications

• Previous experience in guest-facing role, preferably in a luxury hotel.
• Excellent communication, friendly and approachable personality.
• Proficiency in English; additional languages are an advantage.
• Good organisational skills; manage reservations and seating efficiently.
• Willingness to work shifts, including weekends and holidays.

Responsibilities

• Welcome guests warmly and professionally, creating an excellent first impression upon arrival.
• Manage guest seating and table allocation, ensuring smooth service flow across breakfast, lunch, and dinner.
• Handle reservations, walk-in requests, and seating preferences.
• Maintain overview of table availability and coordinate with service team to minimise waits.
• Recognise VIPs and returning guests to provide personalised attention.

Skills

Guest service

Excellent communication

Hospitality standards

Teamwork

Reservation coordination

Professional grooming

Tools

Restaurant reservation systems

Job description

InterContinental Abu Dhabi is seeking a warm, polished F&B Hostess to join our all-day dining team. You will be the first welcome point for guests, manage seating, reservations, and coordinate with the service and kitchen to ensure a seamless dining experience.

This role requires excellent English communication, a polished presentation, and the ability to anticipate guest needs in a luxury hotel setting. Shifts include weekends and holidays.