Food & Beverage Host - Guest Experience Leader

Southern Sun Abu Dhabi; Abu Dhabi; On-site; AED 34,000 - 48,000; Full time

Job summary

Southern Sun Abu Dhabi is seeking a Hostess to support restaurant service in a busy hotel environment. The role focuses on welcoming guests, seating them, and delivering a high standard of service in line with brand expectations.

You will collaborate with kitchen and service teams, ensure smooth operations at peak times, and uphold hygiene, safety and guest satisfaction policies across all dining areas.

Responsibilities

• Manage service preparation tasks, including meetings, briefings, menus, wine lists and equipment.
• Review hygiene policies and ensure compliant implementation.
• Fulfil service requirements promptly with a positive approach.
• Lead and motivate teams across departments through clear communication.
• Work in team or independently to maintain high-quality standards.
• Maintain excellent guest service and handle reservations and guest requests.
• Greet and seat guests and manage guest complaints.

Job description

Southern Sun Abu Dhabi is seeking a Hostess to support restaurant service in a busy hotel environment. The role focuses on welcoming guests, seating them, and delivering a high standard of service in line with brand expectations.

You will collaborate with kitchen and service teams, ensure smooth operations at peak times, and uphold hygiene, safety and guest satisfaction policies across all dining areas.