Luxury F&B Hostess — Guest Experience & Seating

IHG Hotels & Resorts; Abu Dhabi; Presencial; AED 42 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Room discounts

Training programs

Wellbeing support

Resumo da oferta

InterContinental Abu Dhabi is seeking a warm, polished F&B Hostess to welcome guests and manage the arrival experience in our all-day dining venue. As the first point of contact, you will seat guests, handle reservations, and coordinate with the service team to ensure a smooth, luxury dining journey.

You will need excellent English communication, a guest-service mindset, and professional grooming to align with our high hospitality standards.

Qualificações

• Previous experience as an F&B Hostess or guest-facing role in luxury hotel.
• Excellent communication and interpersonal skills.
• Professional grooming and presentation aligned with luxury hospitality.
• Ability to manage reservations and seating efficiently.
• Flexibility to work rotational shifts, including weekends and holidays.

Responsabilidades

• Welcome guests warmly and create a strong first impression.
• Handle seating, reservations, and guest requests across meals.
• Maintain accurate table availability and coordinate with service teams.
• Identify VIPs and special occasions for personalised service.
• Address guest enquiries about menus, promotions, and dining options.
• Communicate with Restaurant Manager and kitchen to ensure seamless service.
• Manage waiting lists and communicate estimated wait times.
• Ensure cleanliness and presentation of hostess desk and arrival area.
• Maintain guest records and preferences for future visits.
• Stay informed about menus and hotel facilities to provide accurate information.

Conhecimentos

Communication skills

English proficiency

Guest service mindset

Professional grooming

Teamwork

Descrição da oferta de emprego

InterContinental Abu Dhabi is seeking a warm, polished F&B Hostess to welcome guests and manage the arrival experience in our all-day dining venue. As the first point of contact, you will seat guests, handle reservations, and coordinate with the service team to ensure a smooth, luxury dining journey.

You will need excellent English communication, a guest-service mindset, and professional grooming to align with our high hospitality standards.