Guest Experience Front Desk Associate

Ali & Sons; Ras Al Khaimah; Vor Ort; AED 28.000 - 47.000; Vollzeit

Zusammenfassung

MG Ras Al Khaimah is seeking a friendly receptionist to be the first point of contact for customers visiting the service centre. You will greet visitors, manage calls, and help with appointments.

This role focuses on delivering an excellent customer experience, coordinating service bookings, and providing essential admin support to the Service Department.

Fluency in English is required; Arabic is preferred. Minimum two years in a similar role and a Diploma or Bachelor's degree are expected.

Qualifikationen

• Minimum 2 years in receptionist, customer service, or admin role.
• Bachelor’s degree or Diploma.
• Fluent in English; Arabic preferred.
• Proficient in data entry and basic MS Office.

Aufgaben

• Greet visitors warmly and guide them at reception.
• Manage phone calls and transfers professionally.
• Arrange service appointments and reminder calls.
• Handle customer inquiries and provide information.
• Maintain reception area neat and organized.
• Support Service Manager with admin tasks and data entry.

Kenntnisse

Customer service

Administrative

Communication

Organization

English fluency

Arabic language

Ausbildung

Bachelor's degree

Diploma

Tools

Data entry

Keyboarding

MS Office

Jobbeschreibung

MG Ras Al Khaimah is seeking a friendly receptionist to be the first point of contact for customers visiting the service centre. You will greet visitors, manage calls, and help with appointments.

This role focuses on delivering an excellent customer experience, coordinating service bookings, and providing essential admin support to the Service Department.

Fluency in English is required; Arabic is preferred. Minimum two years in a similar role and a Diploma or Bachelor's degree are expected.