Luxury Front Desk & Guest Experience Agent

Tanqeeb; Abu Dhabi; On-site; AED 54,000 - 98,000; Full time

Benefits offered by this job

Full uniform

Room discounts

Training programs

Job summary

InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is looking for a Front Desk Agent to deliver warm, personalized service and ensure seamless guest experiences from check-in to check-out. The role emphasizes attention to guest needs, local wisdom, and proactive problem solving in a luxury resort setting.

You will greet guests, assist with bookings and payments, and offer tailored recommendations to enhance their stay, while staying responsive to guest requests and ensuring a memorable

Qualifications

• Strong communications and interpersonal skills.
• Ability to work in a fast-paced hospitality environment.
• Fluency in local language is preferred but not essential.

Responsibilities

• Greet guests with a warm welcome and provide local insights.
• Handle guest bookings, payments, check-in and check-out efficiently.
• Assist guests with requests and make tailored recommendations to enhance their stay.

Job description

InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is looking for a Front Desk Agent to deliver warm, personalized service and ensure seamless guest experiences from check-in to check-out. The role emphasizes attention to guest needs, local wisdom, and proactive problem solving in a luxury resort setting.

You will greet guests, assist with bookings and payments, and offer tailored recommendations to enhance their stay, while staying responsive to guest requests and ensuring a memorable