Front Desk Experience Specialist

Ali & Sons Marine Engineering Factory (ASMEF); Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

MG Ras Al Khaimah is seeking a friendly, organized receptionist to be the first point of contact for customers at the service centre. You will handle calls, arrange appointments, and support administrative tasks to ensure smooth service visits.

Requirements include a Bachelor’s degree or Diploma, English fluency, and excellent communication. Arabic language skills are preferred. This on-site role offers an opportunity to contribute to a professional automotive environment.

Qualifications

• Bachelor’s degree or Diploma required or equivalent experience.
• Fluency in English is essential; Arabic is preferred.
• Proven customer service and communication skills.

Responsibilities

• Welcome customers and visitors at reception and guide them as needed.
• Answer, screen, transfer, hold and manage incoming calls professionally.
• Arrange service appointments and conduct reminder calls.
• Provide general administrative support and data entry when required.
• Maintain a clean, organized reception area and assist the Service team.

Skills

Customer service

Communication

Organization

Phone etiquette

Education

Bachelor’s degree or Diploma

Tools

MS Office

Job description

MG Ras Al Khaimah is seeking a friendly, organized receptionist to be the first point of contact for customers at the service centre. You will handle calls, arrange appointments, and support administrative tasks to ensure smooth service visits.

Requirements include a Bachelor’s degree or Diploma, English fluency, and excellent communication. Arabic language skills are preferred. This on-site role offers an opportunity to contribute to a professional automotive environment.