Guest Experience Concierge — Member Services

Arada; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

Arada's FitnGlam invites applications for a Front of House host in Abu Dhabi to greet members and guests and help deliver a premium wellness experience. You’ll maintain a welcoming reception, support a clean and organized space, and work with coaches to sustain high standards of service.

Ideal candidates bring a client-centric mindset, attention to detail, and adaptability to a fast-paced club environment, including peak periods and guest escalations.

Qualifications

• Client-centric mindset with a genuine passion for delivering outstanding customer experiences.

Responsibilities

• Greet every client, guest, and visitor with a warm, professional welcome aligned with FitnGlam branding.
• Maintain a spotless, organized reception, lounge, and club floor in line with brand standards.
• Ensure compliance with health, safety and hygiene standards for front-of-house areas.
• Open and/or close the studio following operational checklists and security procedures.

Skills

Client centric

Attention to detail

Adaptability

Team relations

Customer service

Job description

Arada's FitnGlam invites applications for a Front of House host in Abu Dhabi to greet members and guests and help deliver a premium wellness experience. You’ll maintain a welcoming reception, support a clean and organized space, and work with coaches to sustain high standards of service.

Ideal candidates bring a client-centric mindset, attention to detail, and adaptability to a fast-paced club environment, including peak periods and guest escalations.