Guest Experience Concierge

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa; Dubai; On-site; AED 31,000 - 62,000; Full time

Job summary

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa are seeking a Guest Experience Expert to welcome guests, coordinate seamless check-in and check-out, and deliver personalized service throughout the stay. You will be empowered to move about the property, handle guest requests, and contribute to a memorable experience aligned with our luxury standards.

No prior experience required beyond a high school diploma, and you will join Marriott International's Luxury Collection brand, known

Qualifications

• Education: High school diploma or GED is required.
• No related work experience required.
• No supervisory experience required.

Responsibilities

• Assist guests with check-in and check-out.
• Address guest requests and provide information about the local area.
• Process operational needs and complete reports.
• Deliver personalized and memorable guest experiences.

Education

High school diploma or G.E.D. equivalent

Job description

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa are seeking a Guest Experience Expert to welcome guests, coordinate seamless check-in and check-out, and deliver personalized service throughout the stay. You will be empowered to move about the property, handle guest requests, and contribute to a memorable experience aligned with our luxury standards.

No prior experience required beyond a high school diploma, and you will join Marriott International's Luxury Collection brand, known