Guest Arrival Expert: Elevate Luxury Welcomes

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa; Dubai; On-site; AED 33,000 - 61,000; Full time

Job summary

The Luxury Collection Hotels & Resorts, part of Marriott International, is seeking a Guest Arrival Expert in Dubai. This role centers on creating memorable arrival and departure experiences, ensuring safety, confidentiality, and a professional appearance while guiding guests through their stay.

You will assist with operational needs, guest requests, and reporting, while sharing local highlights to help guests enjoy an authentic luxury experience across our Dubai properties.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Greet guests and guide them through arrival and departure experiences with a warm, professional manner.
• Assist with operational needs and fulfill guest requests to ensure a seamless stay.
• Prepare and submit reports as required by the front desk and guest services teams.
• Share highlights of local area to enrich guest experiences and provide personalized recommendations.
• Maintain confidentiality, uphold quality standards, and ensure professional appearance at all times.

Education

High school diploma or G.E.D. equivalent

Job description

The Luxury Collection Hotels & Resorts, part of Marriott International, is seeking a Guest Arrival Expert in Dubai. This role centers on creating memorable arrival and departure experiences, ensuring safety, confidentiality, and a professional appearance while guiding guests through their stay.

You will assist with operational needs, guest requests, and reporting, while sharing local highlights to help guests enjoy an authentic luxury experience across our Dubai properties.