Guest Experience Champion

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa; Dubai; On-site; AED 61,000 - 73,000; Full time

Job summary

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa are seeking a Guest Experience Expert in Dubai. You will take initiative to deliver a wide range of services that guide guests through their entire stay, ensuring memorable hospitality and a smooth experience from check-in to check-out.

Emphasizing safety, confidentiality and professional appearance, you will handle guest requests, assist with local highlights, and contribute to reports and daily operations within a luxury setting.

Qualifications

• High school diploma or equivalent.
• No related work experience required.
• No supervisory experience required.
• No license or certification required.

Responsibilities

• Guide guests through their entire stay with proactive service.
• Process operational needs and complete routine reports.
• Share highlights of the local area with guests.

Education

High school diploma or G.E.D. equivalent

Job description

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa are seeking a Guest Experience Expert in Dubai. You will take initiative to deliver a wide range of services that guide guests through their entire stay, ensuring memorable hospitality and a smooth experience from check-in to check-out.

Emphasizing safety, confidentiality and professional appearance, you will handle guest requests, assist with local highlights, and contribute to reports and daily operations within a luxury setting.