Guest Experience Concierge

Sheraton; Abu Dhabi; On-site; AED 25,000 - 39,000; Full time

Job summary

Sheraton is seeking a Guest Experience Expert to help guests enjoy a memorable stay at our hotel. You will assist with check-in related tasks, respond to guest requests, and contribute to smooth operations while maintaining professional appearance and discretion.

In this role, you will move around the hotel, engage with guests, and support team members to deliver thoughtful service. A high school diploma is required; no prior related experience is necessary.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guide guests through their stay and fulfill requests.
• Process operational needs and complete reports.
• Share local area highlights with guests.
• Maintain professional appearance and confidentiality.

Education

High school diploma or G.E.D. equivalent

Job description

Sheraton is seeking a Guest Experience Expert to help guests enjoy a memorable stay at our hotel. You will assist with check-in related tasks, respond to guest requests, and contribute to smooth operations while maintaining professional appearance and discretion.

In this role, you will move around the hotel, engage with guests, and support team members to deliver thoughtful service. A high school diploma is required; no prior related experience is necessary.