Guest Experience Specialist

Sheraton Hotels & Resorts; Dubai; On-site; AED 39,000 - 61,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai seeks a Guest Experience Expert to deliver varied guest services and assist guests from check-in to check-out. You will move across the space, handle requests, complete necessary reports, and help guests discover local highlights to enhance their stay.

The role emphasizes safety, policy adherence, confidentiality, and professional appearance, with a hands-on, active work style and no prior supervisory requirements.

Qualifications

• High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Deliver a wide range of guest services throughout the stay.
• Process operational needs, address guest requests, and complete reports.
• Share highlights of local area to enhance guest experiences.

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Dubai seeks a Guest Experience Expert to deliver varied guest services and assist guests from check-in to check-out. You will move across the space, handle requests, complete necessary reports, and help guests discover local highlights to enhance their stay.

The role emphasizes safety, policy adherence, confidentiality, and professional appearance, with a hands-on, active work style and no prior supervisory requirements.