Guest Experience Champion

Four Points by Sheraton; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Four Points by Sheraton in Dubai is seeking a Guest Experience Expert to welcome guests and ensure a smooth stay, from check-in to check-out. You will move about the hotel, respond to guest requests, and help with luggage and bell operations to create a memorable experience.

This non-management, full-time position emphasizes safety, professionalism, and adherence to property standards. Candidates should be prepared for a hands-on role with lift, reach, and mobility requirements.

Qualifications

• Education: High school diploma or GED.
• No related work experience.
• No supervisory experience.
• No license or certification.

Responsibilities

• Assist guests with loading/unloading vehicles and transporting luggage.
• Process operational needs and address guest requests.
• Complete reports and share highlights of the local area.
• Maintain professional appearance and follow policies and procedures.

Education

High school diploma or GED

Job description

Four Points by Sheraton in Dubai is seeking a Guest Experience Expert to welcome guests and ensure a smooth stay, from check-in to check-out. You will move about the hotel, respond to guest requests, and help with luggage and bell operations to create a memorable experience.

This non-management, full-time position emphasizes safety, professionalism, and adherence to property standards. Candidates should be prepared for a hands-on role with lift, reach, and mobility requirements.