Guest Experience Concierge

Sheraton Hotels & Resorts; Sharjah; On-site; AED 40,000 - 67,000; Full time

Job summary

Sheraton Hotels & Resorts in Sharjah is seeking a Guest Experience Expert to deliver a memorable stay for guests. You will move through the property offering a wide range of services, helping guests from check-in to local area recommendations, and ensuring smooth daily operations.

This role emphasizes professionalism, safety, confidentiality, and adherence to company policies. You should be on your feet for long periods, handle requests, complete reports, and maintain a professional appearance

Qualifications

• High school diploma or equivalent required.
• No related work experience preferred.
• No supervisory experience required.

Responsibilities

• Guest Experience Experts take the initiative to deliver a wide range of services guiding guests through their entire stay.
• Process operational needs, address guest requests, complete reports, or share local area highlights as part of the guest experience.
• Maintain safety, protect company assets, uphold quality standards, and ensure professional appearance and communications.

Education

High school diploma or G.E.D. equivalent

Job description

Sheraton Hotels & Resorts in Sharjah is seeking a Guest Experience Expert to deliver a memorable stay for guests. You will move through the property offering a wide range of services, helping guests from check-in to local area recommendations, and ensuring smooth daily operations.

This role emphasizes professionalism, safety, confidentiality, and adherence to company policies. You should be on your feet for long periods, handle requests, complete reports, and maintain a professional appearance