Front Desk: Guest Experience Specialist

Sheraton Hotels & Resorts; Sharjah; On-site; AED 28,000 - 39,000; Full time

Job summary

Sheraton Hotels & Resorts in Sharjah seeks a Guest Experience Expert to guide guests through their stay, respond to requests, and ensure a memorable experience. You will handle transactions, assist with check-in/check-out, and contribute to a high standard of guest service.

The position is full-time and based on-site at Al Muntazah Street, Sharjah, UAE. The role emphasizes safety, discretion, and professional appearance as core requirements for daily operations.

Qualifications

• High school diploma or GED.
• No related work experience.
• No supervisory experience.

Responsibilities

• Assist guests with requests and inquiries during their stay.
• Maintain safety, confidentiality and professional appearance in line with hotel policies.

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Sharjah seeks a Guest Experience Expert to guide guests through their stay, respond to requests, and ensure a memorable experience. You will handle transactions, assist with check-in/check-out, and contribute to a high standard of guest service.

The position is full-time and based on-site at Al Muntazah Street, Sharjah, UAE. The role emphasizes safety, discretion, and professional appearance as core requirements for daily operations.